The Top Service 5 star rating next to our store's name is a sign of superlative quality. It means that Tinker Tots participates in the Yahoo! Customer Rating Program, and that customers who have ordered from us have given us the highest ratings. The star means that we are the best of the best, with at least 95% positive ratings.
We are a family run business started in Anaheim, CA in 1998 and are proud of our reputation for providing quality products at a reasonable price and excellent customer service. We were inspired to start Tinker Tots when our grandchildren were toddlers. They have now grown up but the demand for interactive tents, tunnels, playhouses and parachutes has not diminished! We appreciate our loyal customers who repeatedly visit us for their children and grandchildren's birthdays and holidays.
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We want every TinkerTots.com shopping experience to be convenient, easy and fun! To ensure this, we offer 100% satisfaction guaranteed on all your purchases!
Paying by Credit Card
We accept VISA, MasterCard, American Express and Discover. Please order online and enter your credit card information in our secure shopping cart. Security: all orders are processed through our secure server, using the industry-standard Secure Sockets Layer (SSL) technology to prevent the information from being intercepted. Your credit card number is encrypted by Yahoo! Shopping when you place your order to provide maximum security. All information you provide is kept in strict confidence. Tinker Tots will not share or sell your information to anyone. Credit Card orders are processed and shipped right away.
Paying by PayPal
We also accept payment through PayPal. Simply choose the PayPal option during checkout and you can use any checking or credit card account linked to your PayPal account. PayPal does NOT provide us with any of your financial information and is a completely secure method of payment. Also, using PayPal orders are processed and shipped right away.
If you have any questions, please email us at email@example.com
We offer a 100% 30-Day money back guarantee! Just send your item(s)back to us, in its original condition and original packaging, and we will accommodate your request for a replacement item, store credit, or item refund. Of course, if the mistake is ours for any reason, we'll pay for return shipment.
If you are returning merchandise for a refund, you are responsible for the cost of returning it to us. Unfortunately we cannot reimburse you for the original shipping charges since the cost cannot be recovered from the shipper.
IMPORTANT: PLEASE E-mail for Return Merchandise Authorization # - (RMA #) and return directions to ensure proper credit for return. Please clearly mark your RMA on the outside of your package or it may be refused by our Return Department.
Shipping is within the Continental U.S. Most orders ship within 1-3 days from the time you order, unless otherwise indicated. You can usually expect delivery within one week to 10 days. We will email you with the tracking number of your order as soon as it is posted by our warehouse. Some items are shipped directly from the manufacturer.
Approximate Time in Transit:
* UPS Ground Delivers Monday- Friday, is usually 3-10 business days in transit. Tracking is available.
* We also offer Next Day Air, 2nd Day Air & 3 Day Select options, for guaranteed delivery times, with delivery Monday-Friday.
How can I find how how long delivery will take?
You can click on "Delivery Time" on the left navigation bar to see the number of business days for UPS Ground delivery. Use the following day's date after the order is placed for the ship date, since we ship all orders the next day after it is received. Please note that shippers do not count the pick-up day as the 1st day for orders placed with expedited shipping! Week-end days also do not count as delivery days!